Verification Methodology
How We Verify Operators
Every featured page on iCanBet follows a documented, repeatable verification process. We open real accounts, make real deposits, and test real withdrawals. No pay-to-place. No undisclosed conflicts.
Verification Principles
- We open and fund real accounts — our team tests withdrawals with real money.
- Operators cannot pay for placement or to alter their position.
- We disclose all commercial relationships — commissions don't influence our placement decisions.
- Featured pages are updated at least quarterly; major changes are updated within 72 hours.
- We comply with AGCO advertising guidelines — bonus amounts are not displayed on public pages.
- We cite primary sources — regulators, operator T&Cs, and test results — not secondary claims.
Scoring Criteria (100 Points Total)
Licensing & Trust (25%)
- →Verify active AGCO registration via iGaming Ontario public register
- →Check MGA, UKGC, or other tier-1 licences for offshore operators
- →Review operator ownership structure (publicly traded vs private)
- →Audit responsible gambling tools: deposit limits, self-exclusion, reality checks
- →Check AGCO enforcement history and any consumer protection violations
Withdrawal Speed (25%)
- →Open a real-money account with standard verification
- →Complete full KYC (photo ID, proof of address) before testing
- →Make a deposit and wager minimum playthrough requirements
- →Submit an Interac e-Transfer withdrawal request
- →Record exact elapsed time from request to bank receipt
- →Test multiple times across different days and times
- →Compare published claims vs actual measured times
Payment Methods (20%)
- →Confirm Interac e-Transfer availability (critical for Canadians)
- →Test deposit processing time for each listed method
- →Verify withdrawal method availability matches deposit methods
- →Check for hidden fees on deposits or withdrawals
- →Confirm CAD account availability (no currency conversion required)
- →Test minimum/maximum deposit and withdrawal limits
Games / Sports Markets (15%)
- →For casinos: count unique slot titles, live dealer tables, and table game variants
- →Verify RNG certification by eCOGRA, iTech Labs, or equivalent
- →For sportsbooks: check depth of NHL, CFL, NBA, NFL, and UFC markets
- →Test in-play betting availability and lag/latency
- →Assess same-game parlay (SGP) builder quality
- →Identify any Canadian-specific game or market restrictions
Customer Support (10%)
- →Test live chat response time (target: < 3 minutes)
- →Submit a withdrawal support ticket and measure response time
- →Verify Canadian toll-free phone line availability
- →Check for bilingual (EN/FR) support options
- →Attempt to escalate a dispute and record the process
Terms & Bonus Fairness (5%)
- →Read full bonus terms and conditions (not just the headline offer)
- →Calculate wagering requirements relative to bonus value
- →Check maximum bet restriction during active bonus
- →Identify game restrictions (slots-only, etc.) on bonus play
- →Note withdrawal cap on bonus winnings if any
- →Ontario note: bonus details not shown publicly per AGCO guidelines
Update Policy
All operator reviews display a "last reviewed" date. Full re-reviews happen quarterly. Triggered re-reviews happen within 72 hours when:
- ·An operator's AGCO/MGA licence status changes
- ·A major withdrawal delay or payment issue is reported
- ·Ownership or parent company changes
- ·New payment methods are added or removed
- ·An AGCO enforcement action is taken
Questions about our process? Contact us. See also: Affiliate Disclosure.